- We currently ship orders only within the United States. International shipping is not available.
- Orders are typically processed within 1–3 business days after payment has been successfully verified.
Orders are not processed on weekends or public holidays.
- Estimated delivery time is approximately 3–7 business days after shipment, depending on the destination and carrier operations.
- Orders shipped within the United States may be shipped using available U.S. delivery carriers selected according to the destination, package size, pet supplies characteristics, and operational requirements.
- Shipping carriers provide domestic package transportation and delivery services according to the destination, service availability, and delivery requirements.
- Once an order has been shipped, a shipping confirmation email containing tracking information may be provided when available.
- Applicable shipping charges, if any, will be clearly displayed during checkout before payment is completed.
- Customers are responsible for providing complete and accurate shipping information when placing an order.
veotho.shop is not responsible for delivery delays or additional expenses resulting from:
Incorrect or incomplete shipping addresses.
Customer unavailability to receive the package.
Carrier delays caused by weather, natural disasters, or other circumstances beyond reasonable control.
- If a package is lost or arrives damaged, customers should contact customer service as soon as possible. Assistance may be provided in communicating with the applicable shipping carrier.
- Packages returned due to an incorrect address provided by the customer, refusal of delivery, or failure to receive the package may require additional shipping charges before reshipment.
- All orders are shipped to destinations within the United States only. International shipping is not available.
- Shipping-related questions may be submitted through the customer service contact channels available on veotho.shop.
